Refund policy

Anderson & Evelyn Return Policy

At Anderson & Evelyn, we are committed to ensuring our customers' satisfaction with every purchase. We understand that sometimes a product may not meet your expectations, even though we always strive for 100% satisfaction. Here's how we address such situations:

No Returns Necessary:
We do not accept returns. However, we stand by a 100% Satisfaction Guarantee. If for any reason you are not completely satisfied with your purchase, we ask that you consider gifting the product to a friend or family member who might appreciate it.

100% Satisfaction Guarantee:
If you decide the product is not the right fit for you, and you choose to pass it on to someone else, we will still honor our commitment to your satisfaction. Simply contact our Customer Support team, let us know your situation, and we will refund the full cost of the product. No return necessary.

How to Request a Refund:

  1. Contact our Customer Support team via E-mail at [email protected] within 30 days of your purchase.
  2. Provide your order number and a brief explanation of why the product didn’t meet your expectations.

Upon receipt of your request and confirmation, we will process your refund to the original payment method within 5 business days.

Questions?
If you have any questions or need further assistance, please don't hesitate to reach out to our Customer Support team. We are here to help ensure that your experience with Anderson & Evelyn is nothing short of excellent.

Thank you for choosing Anderson & Evelyn. We appreciate your understanding and look forward to serving you again in the future.